Just a few examples of our project experience:

• Reviewing a large public sector organisation's many logos and websites to reduce customer confusion and strengthen the brand.
• Developing a comprehensive communications plan for the introduction of grading of care services.
• Working with lots of different stakeholders to prepare the public for news of a major service closure.
• Developing and monitoring a highly successful place marketing campaign to improve the city's image and help attract jobs and inward investment.
• Redesigning inspection reports for the benefit of service users and carers - fully involving staff, inspectors, service users and carers, and many other stakeholders.
• Recruiting and establishing an in-house and income generating design unit to cut costs and get much better value for money with the design and print budget.
• Consulting on and implementing the redesign of a well-used public service website.
• Developing a highly responsive staff intranet to help improve and speed up internal communications including discussion groups and staff survey capacity.
• Setting up an equality consultation panel and community engagement group of care service users and carers to help develop policy and services.